Q: How do I sign up for ClinSheets?

A: You can reach out to info@clinsheets.com to get in contact with our support team to move forward with automating your clinical trial operations. 

 

Q: How long will it take to deploy ClinSheets at my organization?

A: Deployment timelines vary based on each organization’s requirements, however a typical ClinSheets deployment usually takes approximately six weeks to complete. 

 

Q: Do I need a Smartsheet license to use ClinSheets?

A: Not necessarily, depending on your role in the clinical trial operations, you may or may not need to be a licensed Smartsheet user.

 

Q: How does ClinSheets help with clinical trial timeline management?

A: ClinSheets is a centralized platform that enables teams to manage the planning and tracking of clinical trials. ClinSheets helps to ensure trials stay on schedule and key milestones are met.

 

Q: Can I set a baseline for my Clinical Trial in ClinSheets?

A: Yes, baselines can be set & reset in ClinSheets.

 

Q: Can data from another source, such as our CTMS be integrated into ClinSheets?

A: Yes, as long as the data source has an API to pull the data, it can be integrated into ClinSheets. 

 

Q: What support and training options are available for ClinSheets users?

A: Training for end users is available as part of all ClinSheets deployments. End-users can also reach out to customer support via phone or email to get help with technical issues or questions about how to use ClinSheets. Training can be provided during the subscription period and as part of the bundled services hours. Additional support can also be purchased during and post the subscription period. 

 

Q: Can I provide access to ClinSheets to team members external to my organization?

A: Yes, depending on their role and the level of permission they require, access can be grated to external stakeholders. 

 

Q: How long does the subscription last?

A: The subscription to ClinSheets is for a 12 month period. 

 

Q: What happens at the end of the subscription period?

A: After the 12 month subscription period, ongoing support contracts are available to continue support to include enhancements and updates to your deployment as features are rolled out.

 

Q: How does ClinSheets by DigitalRadius ensure data privacy and security?

A: ClinSheets utilizes the security of Smartsheet where alldata is durably stored with National Institute of Standards and Technology (NIST) approved ciphers, transport layer security (TLS) technology, AES 256-bit at-rest encryption, and Amazon’s S3 service to store and serve uploaded files.

 

Q: How much does ClinSheets cost?

A: For more information on our pricing, please reach out to info@clinsheets.com